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The Risks of Skipping Settlement Services for International Talent

Why didn’t I think of that before?”


Settlement services, such as the “soft landing” approach we use here at ThriveON, are the missing link when it comes to successful international hiring. We believe that it is vitally important for businesses to ensure their new talent has the smoothest transition to life in Canada, in order to get the most out of their investment. When overlooked (if a suitable home cannot be found for example), the stress on the process can be substantial. Hiring internationally is an investment for all involved, so it makes sense to protect it as much as possible. Here are some of the hidden costs you might incur if your incoming talent does not receive the support they need, and the ways that ThriveON works to mitigate this.




Increased Turnover Rates: The primary concern for both hiring organisations and for the individuals themselves is of course, the job. It’s what brought us all here to begin with, and the last thing anyone wants is for it to be affected, or even lost, due to some external, easily avoidable issue. International hires who struggle to adapt to their new environment tend to feel disconnected and dissatisfied with life outside of work, even when the job is going well, and this can lead to higher turnover rates, which in turn results in wasted time, investment, and opportunity. 


Reduced Productivity: Employees preoccupied with finding a place to live, navigating a new city, finding a local doctor or simply how to get a cellphone, all while potentially struggling with a language and culture barrier are unsurprisingly less likely to perform at their best. There are so many things to consider when you start a new life in a new country, and those things take both time and effort to put into place. This can result in many issues, resulting in a reduction in productivity, a need for increased time away from work, and can affect team dynamics and overall performance during the all-important first few weeks of the new job.


Reputation: Two truths: Reputation matters, and word of mouth travels fast (especially in today’s world). If the talent you hire has a negative experience, it can make it that much harder to attract top talent in the future. Of course the reverse is also true… Top talent who have a positive experience with your firm, and an easy transition to their new homes will spread that around too, increasing your reputation as an organisation that cares about its employees, and become more desirable to those you want to attract.



How Settlement Services Mitigate These Risks, or, “I already thought of that,”



Investing in ThriveONs comprehensive “soft landing” settlement services for your international talent will help mitigate these risks and help ensure that your new people are set up for success from the day they land (and if we have our way, even before). There are innumerable things to consider, let us worry about it.


Personalised Support: Settlement services provide personalised support tailored to the unique needs of each employee, and their families, ensuring that they have the appropriate resources and assistance they will need for their individual circumstances. Not every employee will have the same needs or the same questions depending on where they are originating from, so ThriveON has that conversation and tailors the support directly to the individual.


Smooth Onboarding Process: From helping parse immigration forms, to help and advice with visa applications, to arranging temporary housing, ThriveON settlement services streamline the onboarding process, allowing your new hires to worry less and focus more on their new roles and integrate more quickly into their new lives.


Enhanced Employee Satisfaction: When international talent (or people in general) feel supported and seen by their employers, they are vastly more likely to be satisfied in their roles, and remain loyal to the company. This satisfaction then translates into higher job retention rates, and better overall performance.


Positive Workplace Culture: By helping your new people integrate: getting families settled into schools and childcare, finding work for spouses, finding and using transit maps, and so many of the other little things that we all need, ThriveON’s settlement services can translate into a much happier and more relaxed transition. Less worry at home means more time to focus on why we are here: work.



ThriveON: Your Partner in Successful International Hiring 


At ThriveON, we recognise the risks and investment that come with bringing international talent on board. Our personalised and comprehensive settlement services have been designed with these specific challenges in mind, so that your international talent, once painstakingly selected, are not just welcomed, but truly feel appreciated by your organisation. From immigration pathways and housing assistance to healthcare registration and spousal support, ThriveON offers all the services one would expect, and a few you didn’t, to help your employees settle in, adjust quickly, and get to work.


Don’t let the hidden costs and pitfalls of skipping settlement services derail your efforts to build a diverse and dynamic workforce. 

Partner with ThriveON to provide your international hires with the support they, and you, need to succeed— from before you hire till after they land.






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